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Mastering the New Outlook

What You'll Learn in Mastering the New Outlook

Course Length

3 hours (1/2 day)

Learning Objectives

You will: 


  • Navigate and customize the new Outlook interface, including the streamlined ribbon and search bar 
  • Manage emails efficiently using new features like PinSnooze, and the Sweep tool 
  • Utilize improved search and filter options to find emails quickly and easily 
  • Schedule, manage, and join meetings directly from your inbox with Quick Join for Teams Meetings 
  • Explore the dynamic calendar view and new attendee management features 
  • Create and manage tasks using Microsoft To Do and link tasks directly to emails 
  • Organize your inbox and calendar with categories and colour tags 
  • Customize the toolbar for quick access to frequently used actions 

Target Student

This course is intended for users transitioning from the classic Outlook desktop version to the new Outlook. It is designed for those who need to manage their email, calendar, and tasks efficiently while leveraging new features to boost productivity. A basic understanding of the classic version of Outlook is recommended. 

Course Outline

Help users confidently navigate the new Outlook interface by exploring its new features, key improvements, and important differences from the classic desktop version. 


Section 1: What’s New in the Interface 

Cleaner, simplified layout and cloud-based design 

Updated Settings panel and streamlined ribbons 

Improved integration with Microsoft 365 apps such as Teams and To Do 


Section 2: Email Changes and New Behaviours 

Pin, Snooze, and Sweep tools for managing messages 

Focused Inbox for a more organized view 

Updated message options including Schedule Send and Polls 

Auto-saving drafts and real-time spellchecking 

Simplified attachment tools and modern save options 

Updated rules, categories, and folder creation 


Section 3: Calendar Updates 

New Event tool for scheduling meetings and appointments 

Bookable Time and Meeting Insights for smarter scheduling 

Set work locations and add charms for visual organization 

Revised options for sharing and opening calendars 


Section 4: Integration with Microsoft 365 Tools 

Built-in Microsoft Teams meeting options and Join buttons 

Task management through the To Do app and My Day 

Cloud file sharing with OneDrive and SharePoint 

Collaborative Loop components (if enabled) 

Copilot and AI Integration 


Section 5: Features No Longer Available 

Quick Parts, .OFT templates, and local (client-side) rules 

Classic Folder ribbon and manual spelling check 

Voting buttons and reading-aloud options 


Section 6: Tips for a Smooth Transition 

Adapting to the new right-click-driven layout 

Understanding Outlook’s alignment with the web version 

Managing legacy features during the transition period 

Mastering the New Outlook

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
January 29, 2026
1:00 PM to 4:00 PM ET
$295.00 Online
March 5, 2026
9:00 AM to 12:00 PM ET
$295.00 Online
June 19, 2026
1:00 PM to 4:00 PM ET
$295.00 Online
* Applicable taxes will be applied on checkout

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The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Learn or Come Back Free Policy on Public Classes
  • 24/7 After Training Support

All of our courses include

PDF Reference Guide

Take your learning further with a digital Reference Guide you can access anytime. It’s practical, paper-free, and accessible on any device.

After-Training Support

Get 30 days of live 24/7 after-training support via phone, email and online chat to help apply what you've learned

Certificate of Completion

Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.


Want even more?
Check out our add-ons

Printed Reference Guide

While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.


Extended After-Training Support

Extend your support beyond the standard 30 days for ongoing assistance.


Can I customize my course?
OF COURSE!

Customized to meet your unique needs

We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.


Use your own files instead of our exercise files

You can opt to use your working files in your private training sessions (instead of our standard exercise files). This allows you to see how the lessons apply directly to your day-to-day role and get work done while you train—a true win-win!


Access to your recorded session for 60 days

You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.