
Mastering the New Outlook
What You'll Learn in Mastering the New Outlook
Course Length
Learning Objectives
You will:
- Navigate and customize the new Outlook interface, including the streamlined ribbon and search bar
- Manage emails efficiently using new features like Pin, Snooze, and the Sweep tool
- Utilize improved search and filter options to find emails quickly and easily
- Schedule, manage, and join meetings directly from your inbox with Quick Join for Teams Meetings
- Explore the dynamic calendar view and new attendee management features
- Create and manage tasks using Microsoft To Do and link tasks directly to emails
- Organize your inbox and calendar with categories and colour tags
- Customize the toolbar for quick access to frequently used actions
Target Student
This course is intended for users transitioning from the classic Outlook desktop version to the new Outlook. It is designed for those who need to manage their email, calendar, and tasks efficiently while leveraging new features to boost productivity. A basic understanding of the classic version of Outlook is recommended.
Course Outline
Help users confidently navigate the new Outlook interface by exploring its new features, key improvements, and important differences from the classic desktop version.
Section 1: What’s New in the Interface
Cleaner, simplified layout and cloud-based design
Updated Settings panel and streamlined ribbons
Improved integration with Microsoft 365 apps such as Teams and To Do
Section 2: Email Changes and New Behaviours
Pin, Snooze, and Sweep tools for managing messages
Focused Inbox for a more organized view
Updated message options including Schedule Send and Polls
Auto-saving drafts and real-time spellchecking
Simplified attachment tools and modern save options
Updated rules, categories, and folder creation
Section 3: Calendar Updates
New Event tool for scheduling meetings and appointments
Bookable Time and Meeting Insights for smarter scheduling
Set work locations and add charms for visual organization
Revised options for sharing and opening calendars
Section 4: Integration with Microsoft 365 Tools
Built-in Microsoft Teams meeting options and Join buttons
Task management through the To Do app and My Day
Cloud file sharing with OneDrive and SharePoint
Collaborative Loop components (if enabled)
Copilot and AI Integration
Section 5: Features No Longer Available
Quick Parts, .OFT templates, and local (client-side) rules
Classic Folder ribbon and manual spelling check
Voting buttons and reading-aloud options
Section 6: Tips for a Smooth Transition
Adapting to the new right-click-driven layout
Understanding Outlook’s alignment with the web version
Managing legacy features during the transition period

Mastering the New Outlook
Upcoming Classes
All Public classes are held onlinewith a live instructor
| Dates | Price | Qty |
|---|---|---|
| January 29, 2026 1:00 PM to 4:00 PM ET | $295.00 Online | |
| March 5, 2026 9:00 AM to 12:00 PM ET | $295.00 Online | |
| June 19, 2026 1:00 PM to 4:00 PM ET | $295.00 Online |
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All of our courses include
PDF Reference Guide
Take your learning further with a digital Reference Guide you can access anytime. It’s practical, paper-free, and accessible on any device.
After-Training Support
Get 30 days of live 24/7 after-training support via phone, email and online chat to help apply what you've learned
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
Want even more?
Check out our add-ons
Printed Reference Guide
While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.
Extended After-Training Support
Extend your support beyond the standard 30 days for ongoing assistance.
Can I customize my course?
OF COURSE!
Customized to meet your unique needs
We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.
Use your own files instead of our exercise files
You can opt to use your working files in your private training sessions (instead of our standard exercise files). This allows you to see how the lessons apply directly to your day-to-day role and get work done while you train—a true win-win!
Access to your recorded session for 60 days
You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.
