Professional Skills Training Courses
for the New Hybrid Workplace

"Absolutely loved the course I’ve taken. Top-notch service. Thank you."

Olga Bielinska · 8/31/2025

"Great course! The content was appropriate and the instructor was awesome!!"

Wendy C-B · 6/28/2024

""Business Writing That Works" is a good course to help you be more concise and courteous in your business emails."

Tracy Knight · 1/18/2024

"I attended a one-day class with Nancy on “Understanding & Developing Effective Communication Skills.” The class was very interesting and insightful. It provided concrete, easy-to-implement tools for improving communication and clearly demonstrated the many positive impacts effective communication can have. I highly recommend this class."

Aïda Baroudi · 3/25/2026

"This course was well mapped out, I participated, there was time to reflect, I voiced my experiences, and felt I was being listened to and heard. I appreciate the information provided and will develop the skill sets to address change as it happens to me. Thank you!"

A comment from a valued federal government client · Change Management - Change and How to Deal with It — Testimonial

"Avoiding difficult conversations creates an atmosphere of discontent and unproductivity. This session will help all involved approach the difficult conversations in a different way, saving time and money in the long run."

Testimonial shared by a government client · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"Considerant la nature de mes tâches, ce type d'information pourra être appliqué de façon quotidienne."

Testimonial from a valued member of our client community · Les conversations difficiles ne deviennent pas plus faciles… mais VOUS pouvez devenir meilleur ! — Testimonial

"La formation a permis de nous donner des outils lors de conversations difficiles."

A note from one of our government clients · Les conversations difficiles ne deviennent pas plus faciles… mais VOUS pouvez devenir meilleur ! — Testimonial

"I attended several of these trainings presented by both Dan and Brodie and I loved all of it. Their passion on the topic really shows, and they did a great job putting things into perspective for our call centre agents. Thank you so much for this. "

Kind feedback from a client we recently worked with · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"Brodie is engaging and expressive, and kept things interesting through the course. "

A message from a happy government client · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"I'd say that the training is very beneficial for my professional career as well as my personal life."

A government client reflecting on their experience · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"The presenter was very engaging and had great flow. Great job! The topic and content was informative and valuable."

A thoughtful message from one of our government clients · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"The facilitator's style and energy kept it very engaging and easier to remember useful information. It increased my communication and listening skills that will aid in my everyday communications with management and colleagues."

One of our government clients describing their experience · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"The content on how to deal with stress is not only important for speaking with claimants but also a great tool in day to day experiences."

A government client sharing their positive experience · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"The training was highly valuable because it provided practical tools and clear explanations that I can apply directly in my role. The instructor was knowledgeable and engaging, which made the learning process enjoyable and effective. "

Shared by a client after completing training with us · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"The webinar host was very energetic, very engaging, and felt welcoming and open to ideas. Spoke at a good pace, and acknowledged comments."

From a public sector client who attended our webinar · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"Great presentation; it definitely improved my understanding of preparing and writing reports and proposals."

Shared by a satisfied government client after our training · Writing Reports and Proposals — Testimonial

"The training has helped me identify my strengths and areas of improvement, and provided me with clear tips on how to be a better communicator."

From a happy government client who attended our class · Writing Reports and Proposals — Testimonial

"The training was highly engaging, and the facilitator’s meaningful discussions greatly supported the assimilation of the material."

Feedback from a pleased government training participant · Writing Reports and Proposals — Testimonial

"Great presentation; it definitely improved my understanding of preparing and writing reports and proposals."

A client reflection · Writing Reports and Proposals — Testimonial

"The interaction with Nancy and the depth of her teaching made the training very engaging and interesting."

Feedback shared by a valued government client · Business Writing That Works Complete — Testimonial

"Nancy was great! She had real-life examples that supported the training we were learning."

Thoughts from a successful participant · Conflict Be Gone! Navigating Difficult Conversations — Testimonial

"I've learned more about myself and my communication style and how better to advocate for myself in my workplace."

From a happy client following their coaching · 1-1 Coaching — Testimonial

"Nancy's empathy-driven approach towards training is much appreciated. Her sharing of personal experience dealing with work-related conflicts is practical, relatable and insightful. "

Shared by a satisfied participant of one of our coaching sessions · 1-1 Coaching — Testimonial

"This is my second engaging session with GCT. I find the content relevant and the participation natural and beneficial."

From a pleased participant · Communicating Across Generations — Testimonial

"This was a great course, very interactive, with lots of time for questions and testing the knowledge as we're going, to ensure no important information was missed."

From a pleased government professional · Custom Become a Great Producer with MS Teams and Hosting Meetings and Events — Testimonial

"Great training with a wonderful facilitator who made the day fly by and built camaraderie with our team. Greatly enjoyed the topic and the way it was approached with positivity and reinforcement. "

A positive experience shared by one of our clients · Do Business Right with Great Social Skills and Business Etiquette — Testimonial

"Nancy contextualized very well every single concept. Connected the concepts to our own experiences. And personally, I felt that she created a great environment in the group, in a way that felt safe and comfortable to share and participate. "

A testimonial from one of our valued clients · Emotional Intelligence - The Path To Professional Success — Testimonial

"Gloria was a great presenter and I liked the reference package that went along with the course as it was very thorough. "

From a client who was pleased with their training · Minute Taking Essentials — Testimonial