AI Governance and Policy Development
What You'll Learn in AI Governance and Policy Development
Course Length
Learning Objectives
- Identify key risks and considerations associated with the use of AI tools in the workplace
- Explain the core components of an effective AI governance and acceptable-use policy
- Develop practical guidelines for the responsible and secure use of AI within an organization
- Create a foundational AI policy that supports innovation while managing organizational risk
Target Student
This course is designed for professionals responsible for evaluating, governing, implementing, or managing the use of AI technologies within their organization. It is ideal for IT professionals, information security and compliance officers, HR professionals, legal and risk management teams, and records management and accessibility specialists who are responsible for developing, supporting, or overseeing the safe and responsible use of AI in the workplace.
Course Outline
As artificial intelligence (AI) becomes embedded in everyday workplace tools, organizations must establish clear policies to manage risk, ensure compliance, and enable responsible use. This course provides a practical foundation for developing AI governance policies applicable to a wide range of AI tools used in office environments (e.g., generative AI, automation tools, chatbots, analytics platforms).
Participants will explore how AI interacts with organizational data, identify risks such as privacy breaches, bias, and misinformation, and develop clear, actionable policies aligned with Ontario and Canadian legal requirements.
Through real-world workplace scenarios and hands-on exercises, learners will create a foundational AI policy that balances innovation with governance, privacy, and accessibility.
Section 1: Introduction to AI Governance
What is AI in the modern workplace?
Generative AI and automation tools
Why AI governance matters
Risks of unmanaged AI use
Role of policies vs. training vs. technical controls
Section 2: Understanding AI Risks in the Workplace
Data security & privacy
Intellectual property leakage
Bias and ethical concerns
Over-reliance on AI outputs
Real-world workplace scenarios
Shared responsibility model
Section 3: Core Components of an AI Policy
Purpose and scope
Acceptable vs. unacceptable use
Data handling guidelines
Transparency expectations
Human oversight requirements
Alignment with existing policies
Section 4: AI Tool Considerations in the Workplace
Data interaction and storage risks
Security considerations
Prompting risks
Vendor considerations
Public vs. enterprise AI tools
Section 5: Defining Acceptable Use Guidelines
Safe prompting practices
Handling confidential data
Appropriate use cases
Prohibited scenarios
Human validation requirements
Section 6: Compliance, Legal, and Accessibility Considerations
PIPEDA privacy requirements
Ontario responsible AI expectations
Workplace transparency obligations
AODA accessibility requirements
WCAG 2.0 Level AA standards
Records management and auditability
Section 7: Drafting a Basic AI Policy
Policy statement
Scope and definitions
Acceptable use rules
Data handling guidelines
Risk mitigation strategies
Roles and responsibilities
Section 8: Implementation & Change Management
Communicating policies
Training employees
Monitoring compliance
Updating policies over time
AI Governance and Policy Development
Upcoming Classes
All Public classes are held onlinewith a live instructor
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All of our courses include
PDF Reference Guide
Take your learning further with a digital Reference Guide you can access anytime. It’s practical, paper-free, and accessible on any device.
After-Training Support
Get 30 days of live 24/7 after-training support via phone, email and online chat to help apply what you've learned
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
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Printed Reference Guide
While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.
Extended After-Training Support
Extend your support beyond the standard 30 days for ongoing assistance.
Can I customize my course?
OF COURSE!
Customized to meet your unique needs
We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.
Use your own files instead of our exercise files
You can opt to use your working files in your private training sessions (instead of our standard exercise files). This allows you to see how the lessons apply directly to your day-to-day role and get work done while you train—a true win-win!
Access to your recorded session for 60 days
You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.