AI Governance and Responsible Use for Public Sector Professionals
What You'll Learn in AI Governance and Responsible Use for Public Sector Professionals
Course Length
Learning Objectives
- Understand what responsible AI use means in everyday work
- Recognize common risks such as data exposure and misinformation
- Learn how enterprise AI tools operate within permissions and controls
- Identify and reduce AI errors such as hallucinations
- Build structured prompting skills for consistent results
- Apply simple validation techniques to AI outputs
- Safely and effectively integrate AI into workflows
- Evaluate when and how to use different AI tools
Target Student
This course is designed for professionals who use or plan to use AI tools in their daily work. It is ideal for anyone involved in creating documents, analyzing information, or supporting decision-making who wants to use AI safely, accurately, and efficiently.
Course Outline
Learn how to use AI tools responsibly in modern work environments. This course focuses on safe usage, governance, prompting techniques, and practical workflows to help participants use AI effectively while managing risk and maintaining accuracy.
Section 1: Foundations of Responsible AI Use
What responsible AI use means
Key risks: data, accuracy, and trust
Safe vs. risky AI usage examples
Role of human judgment
Section 2: How Enterprise AI Tools Work
Differences between public and enterprise AI tools
Permissions and access boundaries
What AI tools can and cannot access
Organizational controls and limitations
Section 3: Understanding AI Errors and Risks
What AI hallucinations are
Common types of errors
Typical causes of hallucinations
Recognizing unreliable outputs
Section 4: Effective Prompting Techniques
What good prompting looks like
Using structure: role, task, format, constraints
Reducing ambiguity in instructions
Writing prompts for consistent results
Section 5: Validating AI Outputs
Why validation is necessary
Simple validation methods
Checking sources, facts, and context
Identifying red flags
Section 6: Using AI in Workflows
Where AI fits into everyday tasks
Drafting and reviewing workflows
Human-in-the-loop checkpoints
Safe vs. high-risk uses
Section 7: AI Agents and Automation
What AI agents are
When to use repeatable workflows
Low-risk vs. high-risk automation
Importance of oversight and controls
Section 8: Choosing and Evaluating AI Tools
Differences between AI tools
When to use each type
Setting realistic expectations
Evaluating outputs for accuracy and relevance
Delivered by Great Canadian Training
AI Governance and Responsible Use for Public Sector Professionals
Upcoming Classes
All Public classes are held onlinewith a live instructor
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All of our courses include
PDF Reference Guide
Take your learning further with a digital Reference Guide you can access anytime. It’s practical, paper-free, and accessible on any device.
After-Training Support
Get 30 days of live 24/7 after-training support via phone, email and online chat to help apply what you've learned
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
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Printed Reference Guide
While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.
Extended After-Training Support
Extend your support beyond the standard 30 days for ongoing assistance.
Can I customize my course?
OF COURSE!
Customized to meet your unique needs
We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.
Use your own files instead of our exercise files
You can opt to use your working files in your private training sessions (instead of our standard exercise files). This allows you to see how the lessons apply directly to your day-to-day role and get work done while you train—a true win-win!
Access to your recorded session for 60 days
You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.