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Be a Leader, Not a Boss - Managing in the Modern Workplace

What You'll Learn in Be a Leader, Not a Boss - Managing in the Modern Workplace

Course Length:

6 hours (1 day)

Learning Objectives

  • Clarify the scope and nature of management
  • Learn some ways to deal with the challenges of the role
  • Recognize the responsibilities you have to yourself, your team, and your organization
  • Learn key techniques to help you plan and prioritize effectively
  • Understand leadership, team building, communication, giving feedback and motivation

Target Student

If you are a new manager, or a manager building on your skills and leadership capabilities, then this is the course for you. This course will give you the skills, tools and mindset to balance growing teams, tasks and priorities. Learn some ways to deal with the challenges that come with the role you play in your organization’s accomplishments.

Course Outline

Adjusting to Your Role

This session shares methods to help participants understand the leadership formula in the new workplace and their role.

Your Responsibilities

Your responsibilities to employees, management, and yourself. This session discusses those areas of a manager’s role.

Defining Leadership

This session looks at different qualities of leadership and how to apply them authentically.

Impact + Presence + Authority = Trust

Inspiring others to actions means trust. This session will focus on the manager’s presence and impact and what authority means in building trust.

Action-Centered Leadership

This session deals with how to balance priorities in a management role using the action-centered model.

Setting Goals and Making Plans

Planning is a vital part of a successful manager’s role. Rather than being in reactive mode, planning helps the manager to be more successful and model the behaviour. This session looks at ideas regarding plans, how to use the Urgent-Important Matrix to help develop a plan, a planning case study, the elements of planning, and planning tools.

Developing a High-Performing Team

This session includes a look at the stages of team development, moving a team through those stages, team problem solving, and team leadership. Managers will work through team building tips, helping teams work toward goals and purpose.

Communication Skills

Communication skills are essential to being an effective manager. In this session, influencing by using communication skills will be practiced.


As a manager in the new workplace, empathy is key. In this session, three types of empathy will be explored and practiced.

Social Styles

We are all unique; being aware of our social style and those of others will help managers be more effective with motivation, time and understanding.

Providing Feedback

One of the jobs of a manager is giving meaningful feedback. This session covers the BEST characteristics of effective feedback and gives participants an opportunity to roleplay this skill.

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.

A seal with “Guaranteed to Run” written on it. In the middle is a person giving a thumbs up, standing behind a checkmark

Be a Leader, Not a Boss - Managing in the Modern Workplace

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
July 26, 2024
9:00 AM to 4:00 PM ET
$695.00 Online
November 6, 2024
9:00 AM to 4:00 PM ET
$695.00 Online
March 7, 2025
9:00 AM to 4:00 PM ET
$695.00 Online
* Applicable taxes will be applied on checkout

I want to talk to someone about private or customized training

Have questions about this course? See below or reach out to our training coordinators.

Group of 4 or more? Consider private training

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Guaranteed to run classes
  • Learning Guarantee
  • Anytime after-training support for 30 days
  • Bilingual training, manuals & post-training support available

This course comes with

PDF Reference Guide

Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices

Printed Reference Guide

Instead of the PDF that comes with your course, purchase a printed paper Reference Guide for use during your class and future reference

Can I customize my course?

Tailored Training

Your Reference Guide will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Use Your Own Files

You can include your own files in your training session to make it more applicable to your day-to-day role.