Be a Leader, Not a Boss - Managing in the Modern Workplace

This training for new and existing managers will help them thrive in their role. Learning how to support, motivate, delegate and build effective teams and direct reports with a framework is essential to a manager’s success. This workshop focuses on the skills and mindset for leadership and shows how to confidently manage time and tasks.

LEAD Framework

• Leadership - Set the tone
• Effective - Balance tasks, teams, yourself
• Achieve - Team purpose & goals
• Develop - Growth, motivate

Section 1: Adjusting to Your Role

This session shares methods to help participants understand the leadership formula in the new workplace and their role.

Section 2: Your Responsibilities

Your responsibilities to employees, management, and yourself. This session discusses those areas of a manager’s role.

Section 3: Defining Leadership

This session looks at different qualities of leadership and how to apply them authentically.

Section 4: Impact + Presence + Authority = Trust

Inspiring others to actions means trust. This session will focus on the manager’s presence and impact and what authority means in building trust.

Section 5: Action-Centered Leadership

This session deals with how to balance priorities in a management role using the action-centered model.

Section 6: Setting Goals and Making Plans

Planning is a vital part of a successful manager’s role. Rather than being in reactive mode, planning helps the manager to be more successful and model the behaviour. This session looks at ideas regarding plans, how to use the Urgent-Important Matrix to help develop a plan, a planning case study, the elements of planning, and planning tools.

Section 7: Developing a High-Performing Team

This session includes a look at the stages of team development, moving a team through those stages, team problem solving, and team leadership. Managers will work through team building tips, helping teams work toward goals and purpose.

Section 8: Communication Skills

Communication skills are essential to being an effective manager. In this session, influencing by using communication skills will be practiced.

Section 9: Empathy

As a manager in the new workplace, empathy is key. In this session, three types of empathy will be explored and practiced.

Section 10: Social Styles

We are all unique; being aware of our social style and those of others will help managers be more effective with motivation, time and understanding.

Section 11: Providing Feedback

One of the jobs of a manager is giving meaningful feedback. This session covers the BEST characteristics of effective feedback and gives participants an opportunity to roleplay this skill.

Section 12: Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.