Critical Thinking Skills for Great Workplace Decisions
What You'll Learn in Critical Thinking Skills for Great Workplace Decisions
Course Length
Learning Objectives
By the end of this course, participants will be able to:
- Define critical thinking and explain its importance
- Recognize common assumptions, biases, and errors in reasoning
- Objectively evaluate information and evidence
- Apply critical thinking techniques to analyze problems and make informed decisions
- Ask effective questions to improve understanding and decision making
- Use practical tools to solve problems and evaluate alternative solutions
- Apply critical thinking skills confidently in both professional and everyday situations
Target Student
This course is designed for employees, professionals, team leaders, and managers looking to strengthen their analytical thinking, problem solving, and decision making skills in the workplace.
Course Outline
Critical thinking is the ability to analyze information objectively, question assumptions, evaluate evidence, and make well-informed decisions. Whether at work or in everyday life, these skills help us solve problems, communicate effectively, and respond to challenges with confidence.
This course combines practical tools, interactive activities, and real-world examples to help you strengthen your critical thinking skills.
Section 1: Introduction to Critical Thinking
Critical thinking insights
What is critical thinking and why does it matter?
Difference between thinking, problem solving, and critical thinking
Section 2: Introduction to A.R.C.H. and How Your Style Affects Your Critical Thinking Skills
Determine your A.R.C.H. dominant and secondary style
Discover your style’s natural tendencies and potential blind spots
Section 3: Cognitive Biases & Mental Traps
Why we have cognitive biases
How cognitive biases affect the workplace
Common cognitive biases
Warning signs of cognitive biases
Reducing cognitive biases
How gut feelings hijack professional objectivity
Section 4: Facts vs. Assumptions and the Ladder of Inference
Separating data from assumptions and opinions
Critical thinking questioning
The Ladder of Inference and how it is used
Spotting common patterns that negatively affect critical thinking
Section 5: The Art of Questioning and Identifying Root Causes
Characteristics of great thinkers
Open vs. closed questions
Probing questions and when to use them
The Socratic questioning method
Section 6: Root Cause Frameworks
How to identify root causes and frameworks to use
Selecting the right tool for different business problems
Information and evaluation credibility
Section 7: Critical Thinking Challenge
Teams analyze a scenario
Using the techniques learned, decide on the best recommendation
Debrief by each team
Section 8: Key Takeaways and Personal Action Plan
Your top 3 WOWs
Create your own personal action plan
Delivered by Great Canadian Training
Critical Thinking Skills for Great Workplace Decisions
Upcoming Classes
All Public classes are held onlinewith a live instructor
| Dates | Price | Qty |
|---|---|---|
| October 27, 2026 1:00 PM to 4:00 PM ET | $495.00 Online | |
| January 19, 2027 1:00 PM to 4:00 PM ET | $495.00 Online |
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All of our courses include
PDF Reference Guide
Take your learning further with a digital Reference Guide you can access anytime. It’s practical, paper-free, and accessible on any device.
After-Training Support
Get 30 days of live 24/7 after-training support via phone, email and online chat to help apply what you've learned
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
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Check out our add-ons
Printed Reference Guide
While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.
Extended After-Training Support
Extend your support beyond the standard 30 days for ongoing assistance.
Can I customize my course?
OF COURSE!
Customized to meet your unique needs
We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.
Access to your recorded session for 60 days
You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.