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Do Business Right with Great Social Skills and Business Etiquette

What You'll Learn in Do Business Right with Great Social Skills and Business Etiquette

Course Length:

6 hours (1 day)

Learning Objectives

At the end of this workshop, you will be able to:

  • Network effectively in person and online
  • Feel more confident about your business communication in every situation
  • Recognize the importance of first impressions
  • Feel comfortable and confident in all networking situations
  • Develop that extra edge to establish trust and credibility in your business interactions

Target Student

Everyone in a business environment will benefit from this course. Leaders and their teams who need to network more effectively and feel more confident about professional communications and interactions in every situation will benefit from this course. All can use this course to develop that extra edge, to establish trust and credibility with their clients.

Course Outline

Section 1: Business Etiquette Overview

What are the best behaviours?

When is etiquette important?

Etiquette is more than good manners

The etiquette effects

Section 2: First Impressions

How to start right

Be your own brand ambassador

Self-assurance with social skills has an impact

Section 3: Communicate Effectively in All Situations

Effective communication skills

How to listen for accuracy, not assumptions

Body language speaks volumes

The art of small talk

Networking in person and online

Section 4: Appropriate Appearance or Dress for Success?

From casual to business casual to formal


Dining etiquette

Workshop Wrap-Up

Final skills review

Ask questions

Fill out a personal action plan

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Do Business Right with Great Social Skills and Business Etiquette

Upcoming Classes

All Public classes are held online
with a live instructor

No dates have been scheduled for this class. Please contact us for more information or request a private class.

I want to talk to someone about private or customized training

Have questions about this course? See below or reach out to our training coordinators.

Group of 4 or more? Consider private training

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Guaranteed to run classes
  • Learning Guarantee
  • Anytime after-training support for 30 days
  • Bilingual training, manuals & post-training support available

This course comes with

PDF Reference Guide

Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices

Printed Reference Guide

Instead of the PDF that comes with your course, purchase a printed paper Reference Guide for use during your class and future reference

Can I customize my course?

Tailored Training

Your Reference Guide will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Use Your Own Files

You can include your own files in your training session to make it more applicable to your day-to-day role.