Do Business Right with Great Social Skills and Business Etiquette
What You'll Learn in Do Business Right with Great Social Skills and Business Etiquette
Course Length
Learning Objectives
- Network effectively in person and online
- Feel more confident about your business communication in every situation
- Recognize the importance of first impressions
- Feel comfortable and confident in all networking situations
- Develop that extra edge to establish trust and credibility in your business interactions
Target Student
Everyone in a business environment will benefit from this course. Leaders and their teams who need to network more effectively and feel more confident about professional communications and interactions in every situation will benefit from this course. All can use this course to develop that extra edge, to establish trust and credibility with their clients.
Course Outline
Business behaviour is based on three things:
1. Kindness
2. Efficiency
3. Logic
Social skills and etiquette can help you communicate more effectively, kindly and efficiently. As a result, you can build, maintain, and grow relationships with colleagues, clients, and new contacts alike.
Whenever two people come together and their behaviour affects one another, you have etiquette. It’s simply how persons’ lives touch one another.
Having good manners doesn’t just mean you can make a positive impression on others. It is also good for business. When you can apply your awareness of etiquette in different situations, you demonstrate that you want to be taken seriously.
You become an ambassador for what you do and who you work with.
Section 1: Business Etiquette Overview
What are the best behaviours?
When is etiquette important?
Etiquette is more than good manners
The etiquette effects
Section 2: First Impressions
How to start right
Be your own brand ambassador
Self-assurance with social skills has an impact
Section 3: Communicate Effectively in All Situations
Effective communication skills
How to listen for accuracy, not assumptions
Body language speaks volumes
The art of small talk
Networking in person and online
Section 4: Appropriate Appearance or Dress for Success?
From casual to business casual to formal
Consistency
Dining etiquette
Workshop Wrap-Up
Final skills review
Ask questions
Fill out a personal action plan
Delivered by Great Canadian Training
Do Business Right with Great Social Skills and Business Etiquette
Upcoming Classes
All Public classes are held onlinewith a live instructor
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All of our courses include
PDF Reference Guide
Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices
30 Days of After-Training Support
Get 30 days of live 24/7 after-training support via phone, email and online chat to help apply what you've learned
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
PDF Reference Guide
Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
24/7 After-Training Support
Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!
Want even more?
Check out our add-ons
Printed Reference Guide
While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.
Extended After-Training Support
Extend your support beyond the standard 30 days for ongoing assistance.
Can I customize my course?
OF COURSE!
Customized to meet your unique needs
We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.
Access to your recorded session for 60 days
You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.