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Great Leadership Conversations Means Feedback

What You'll Learn in Great Leadership Conversations Means Feedback

Course Length

6 hours (1 day)

Learning Objectives

  • Understand why feedback is essential 
  • Learn effective communication skills that encourage safety, trust, and connectivity 
  • Learn and practice in a safe environment the key behaviours needed to deliver meaningful feedback in a manner that preserves relationships  
  • Understand formal and informal feedback and coaching 
  • Confidently use positive recognition feedback and constructive feedback  
  • Apply a feedback framework to guide conversations 

Target Student

This course is designed for leaders who wish to develop the necessary skills to improve their conversations with their teams that focus on growth and development through feedback. 

Course Outline

When it comes to creating a better company culture, a stronger sense of purpose, and personal and professional improvement for your teams, feedback plays a crucial role. 

As a leader, you want to create more trust, connection, and drive. Effective feedback that is focused on growth and not on judgement will have that effect. 

Here are some recent statistics of feedback’s impact on organizations and their people: 

  • 30% more engaged workers when managers give feedback 
  • 90% of millennials want frequent, candid feedback (when done right) 
  • 92% of employees agree that when they’re recognized for a specific action, they’re more likely to take that action again in the future.  

You’ll learn how to apply feedback intentions and objectives to your role with their practical hands-on course.


Section 1: Feedback Starts with You 

Learn what emotional intelligence is and how it can serve you in your conversations 

Identify personal triggers and strategies for self-management 

Gain awareness on how to respond rather than react 


Section 2: Feedback Framework 

Explore the key behaviours that promote feedback as a positive experience  

Learn the behaviours needed to create safety, dialogue, and positive communication   

  • How to start the conversation  
  • Describe specifically what you have observed or experienced 
  • Describe your reactions 
  • Give the other person an opportunity to respond 


Section 3: The Neuroscience of Feedback 

How does the brain function when we receive feedback? 

According to research, what does the brain need in order to promote optimal responses? 

What is in our control to promote positive neuro responses that activate the ‘feel-good’ hormones of oxytocin and dopamine?  


Section 4: Feedback Intentions and Objectives 

What do you want people to do with this feedback? 

What do you want to achieve? 

How do you want them to feel? 

What is motivational about this feedback? 


Section 5: Communication Skills 

Using a “Yes, and…” mindset 

Ways to promote dialogue 

What psychological safety means 

Influence mutually beneficial outcomes  

Listen without assumption 


Section 6: Course Wrap-Up 

Final skills review 

Ask questions 

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Delivered by Great Canadian Training

Great Leadership Conversations Means Feedback

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
May 7, 2025
9:00 AM to 4:00 PM ET
$695.00 Online
October 22, 2025
9:00 AM to 4:00 PM ET
$695.00 Online
* Applicable taxes will be applied on checkout

Groups of 6 or more? Consider private training

I want a quote for private or customized training


Have questions about this course? See below or reach out to our training coordinators.

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Learn or Come Back Free Policy on Public Classes
  • 24/7 After Training Support

All of our courses include

PDF Reference Guide

Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.


Certificate of Completion

Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.


24/7 After-Training Support

Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!


Want even more?
Check out our add-ons

Printed Reference Guide

While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.


Extended After-Training Support

Extend your support beyond the standard 30 days for ongoing assistance.


Can I customize my course?
OF COURSE!

Customized to meet your unique needs

We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.


Access to your recorded session for 60 days

You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.