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Great Leadership Conversations Means Feedback

What You'll Learn in Great Leadership Conversations Means Feedback

Course Length:

6 hours (1 day)

Learning Objectives

  • Understand why feedback is essential
  • Learn effective communication skills that encourage safety, trust, and connectivity
  • Learn and practice in a safe environment the key behaviours needed to deliver meaningful feedback in a manner that preserves relationships
  • Understand formal and informal feedback and coaching
  • Use positive recognition feedback and constructive feedback confidently
  • Apply a feedback framework to guide conversations

Target Student

This course is designed for leaders who wish to develop the necessary skills to improve their conversations with their teams that focus on growth and development through feedback.

Course Outline

This is an interactive course. Participants will be encouraged to engage, practice, and receive feedback.

 

Section 1: Feedback Starts with You

Learn what emotional intelligence is and how it can serve you in your conversations

Identify personal triggers and strategies for self-management

Gain awareness on how to respond rather than react

Section 2: Feedback Framework

Explore the key behaviours that promote feedback as a positive experience

Learn the behaviours needed to create safety, dialogue, and positive communication 


  • How to start the conversation
  • Describe specifically what you have observed or experienced
  • Describe your reactions
  • Give the other person an opportunity to respond

 

Section 3: The Neuroscience of Feedback

How does the brain function when we receive feedback?

According to research, what does the brain need in order to promote optimal responses?

What is in our control to promote positive neuro responses that activate the ‘feel good’ hormones of oxytocin and dopamine?

 

Section 4: Feedback Intentions and Objectives

What do you want people to do with this feedback?

What do you want to achieve?

How do you want them to feel?

What is motivational about this feedback?

 

Section 5: Communication Skills

Using a “Yes, and…” mindset

Ways to promote dialogue

What psychological safety means

Influence mutually beneficial outcomes

Listening without assumption


Workshop Wrap-Up 

Final skills review

Ask questions

Fill out a personal action plan

A seal with “Guaranteed to Run” written on it. In the middle is a person giving a thumbs up, standing behind a checkmark

Great Leadership Conversations Means Feedback

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
November 19, 2024
9:00 AM to 4:00 PM ET
$695.00 Online
May 7, 2025
9:00 AM to 4:00 PM ET
$695.00 Online
October 22, 2025
9:00 AM to 4:00 PM ET
$695.00 Online
* Applicable taxes will be applied on checkout

Groups of 6 or more? Consider private training

I want a quote for private or customized training


Have questions about this course? See below or reach out to our training coordinators.

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Learn or Come Back Free Policy on Public Classes
  • 24/7 After Training Support

All of our courses include:

PDF Reference Guide

Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.

Certificate of Completion

Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.

24/7 After-Training Support

Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!


Want even more?
Check out our add-ons

Printed Reference Guide

While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.

Extended After-Training Support

Extend your support beyond the standard 30 days for ongoing assistance.


Can I customize my course?
OF COURSE!

Customized to meet your unique needs

We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.

Access to your recorded session for 60 days

You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.