Great Leadership Conversations Means Feedback
Great Leadership Conversations Means Feedback
Course Length:
Learning Objectives
- Understand why feedback is essential
- Learn effective communication skills that encourage safety, trust, and connectivity
- Learn and practice in a safe environment the key behaviours needed to deliver meaningful feedback in a manner that preserves relationships
- Understand formal and informal feedback and coaching
- Use positive recognition feedback and constructive feedback confidently
- Apply a feedback framework to guide conversations
Target Student
This course is designed for leaders who wish to develop the necessary skills to improve their conversations with their teams that focus on growth and development through feedback.
Course Outline
This is an interactive course. Participants will be encouraged to engage, practice, and receive feedback.
Section 1: Feedback Starts with You
Learn what emotional intelligence is and how it can serve you in your conversations
Identify personal triggers and strategies for self-management
Gain awareness on how to respond rather than react
Section 2: Feedback Framework
Explore the key behaviours that promote feedback as a positive experience
Learn the behaviours needed to create safety, dialogue, and positive communication
- How to start the conversation
- Describe specifically what you have observed or experienced
- Describe your reactions
- Give the other person an opportunity to respond
Section 3: The Neuroscience of Feedback
How does the brain function when we receive feedback?
According to research, what does the brain need in order to promote optimal responses?
What is in our control to promote positive neuro responses that activate the ‘feel good’ hormones of oxytocin and dopamine?
Section 4: Feedback Intentions and Objectives
What do you want people to do with this feedback?
What do you want to achieve?
How do you want them to feel?
What is motivational about this feedback?
Section 5: Communication Skills
Using a “Yes, and…” mindset
Ways to promote dialogue
What psychological safety means
Influence mutually beneficial outcomes
Listening without assumption
Workshop Wrap-Up
Final skills review
Ask questions
Fill out a personal action plan
Great Leadership Conversations Means Feedback
Upcoming Classes
All Public classes are held onlinewith a live instructor
| Dates | Price | Qty |
|---|---|---|
| November 6, 2023 9:00 AM to 4:00 PM ET | $695.00 Online | |
| January 17, 2024 9:00 AM to 4:00 PM ET | $695.00 Online |
I want to talk to someone about private or customized training
Have questions about this course? See below or reach out to our training coordinators.
Group of 4 or more? Consider private training
The Great Canadian Training & Consulting Company Advantage
When you train with us, your training will not just check a box. We make sure it is GREAT!
- Experienced Trainers
- Guaranteed to run classes
- Learning Guarantee
- Anytime after-training support for 30 days
- Bilingual training, manuals & post-training support available
This course comes with
PDF Reference Guide
Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices
Printed Reference Guide
Instead of the PDF that comes with your course, purchase a printed paper Reference Guide for use during your class and future reference
Can I customize my course?
OF COURSE!
Tailored Training
Your Reference Guide will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you
Use Your Own Files
You can include your own files in your training session to make it more applicable to your day-to-day role.