Great Leadership Conversations Means Feedback
What You'll Learn in Great Leadership Conversations Means Feedback
Course Length:
Learning Objectives
- Understand why feedback is essential
- Learn effective communication skills that encourage safety, trust, and connectivity
- Learn and practice in a safe environment the key behaviours needed to deliver meaningful feedback in a manner that preserves relationships
- Understand formal and informal feedback and coaching
- Use positive recognition feedback and constructive feedback confidently
- Apply a feedback framework to guide conversations
Target Student
This course is designed for leaders who wish to develop the necessary skills to improve their conversations with their teams that focus on growth and development through feedback.
Course Outline
This is an interactive course. Participants will be encouraged to engage, practice, and receive feedback.
Section 1: Feedback Starts with You
Learn what emotional intelligence is and how it can serve you in your conversations
Identify personal triggers and strategies for self-management
Gain awareness on how to respond rather than react
Section 2: Feedback Framework
Explore the key behaviours that promote feedback as a positive experience
Learn the behaviours needed to create safety, dialogue, and positive communication
- How to start the conversation
- Describe specifically what you have observed or experienced
- Describe your reactions
- Give the other person an opportunity to respond
Section 3: The Neuroscience of Feedback
How does the brain function when we receive feedback?
According to research, what does the brain need in order to promote optimal responses?
What is in our control to promote positive neuro responses that activate the ‘feel good’ hormones of oxytocin and dopamine?
Section 4: Feedback Intentions and Objectives
What do you want people to do with this feedback?
What do you want to achieve?
How do you want them to feel?
What is motivational about this feedback?
Section 5: Communication Skills
Using a “Yes, and…” mindset
Ways to promote dialogue
What psychological safety means
Influence mutually beneficial outcomes
Listening without assumption
Workshop Wrap-Up
Final skills review
Ask questions
Fill out a personal action plan
Great Leadership Conversations Means Feedback
Upcoming Classes
All Public classes are held onlinewith a live instructor
| Dates | Price | Qty |
|---|---|---|
| November 19, 2024 9:00 AM to 4:00 PM ET | $695.00 Online | |
| May 7, 2025 9:00 AM to 4:00 PM ET | $695.00 Online | |
| October 22, 2025 9:00 AM to 4:00 PM ET | $695.00 Online |
Groups of 6 or more? Consider private training
I want a quote for private or customized training
Have questions about this course? See below or reach out to our training coordinators.
The Great Canadian Training & Consulting Company Advantage
When you train with us, your training will not just check a box. We make sure it is GREAT!
- Experienced Trainers
- Learn or Come Back Free Policy on Public Classes
- 24/7 After Training Support
All of our courses include:
PDF Reference Guide
Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
24/7 After-Training Support
Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!
Want even more?
Check out our add-ons
Printed Reference Guide
While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.
Extended After-Training Support
Extend your support beyond the standard 30 days for ongoing assistance.
Can I customize my course?
OF COURSE!
Customized to meet your unique needs
We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.
Access to your recorded session for 60 days
You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.