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Lights, Camera, Action - Mastering the Art of Virtual Facilitation

What You'll Learn in Lights, Camera, Action - Mastering the Art of Virtual Facilitation

Course Length:

6 hours (1 day)

Learning Objectives

  • Identify the importance of setting the tone and outcome
  • Understand the core competencies to guide the facilitation experience
  • Explore managing emotions and expectations for a successful session
  • Use tools to bring out the best in a virtual facilitator
  • Use a three-step model to feel confident and prepared

Target Student

Managers leading meetings, instructors, and trainers wanting to improve interaction and engagement in virtual settings.

Course Outline

Section 1: Set the Tone

Start each meeting or session with a purpose and hook that engage the group, followed by the art of developing a mutually agreed upon agenda with an outcome.

Section 2: Building Trust When Starting a Virtual Meeting, Workshop or Webinar

The group will discuss ways to start meetings in order to build trust, reduce stress and have staff open up.


Section 3: Establishing Ground Rules

Participants will discuss ground rules and why they are so important in this new world of virtual meetings. They will also work together to generate a list of ground rules for the remainder of the workshop.

Section 4: Facilitators’ Skill Sets to Guide the Experience

Next, participants will explore key facilitation skills, levels of facilitation, facilitation language, and things to do to ensure facilitation success.

Section 5: Communication Skills

This session will explore the building blocks of good communication: active listening, questioning skills, probing techniques, and managing your body language.

Section 6: Active Listening

Participants will test their active listening skills in a unique and fun way – by listening to a fairy tale. Their levels of judgement and assumptions will be examined during this exercise.

Section 7: Handling Controversial Issues

In this session, participants will learn how to handle controversial issues in a neutral and professional way.

Section 8: Dealing with Difficult Dynamics

Participants will complete a mix and match exercise to identify possible difficult behaviours and ways to manage them.

Section 9: Lights, Camera, Virtual

Virtual is not live. Don’t try to recreate it. Participants will receive the tools to bring out their best in a virtual setting.


Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.


A seal with “Guaranteed to Run” written on it. In the middle is a person giving a thumbs up, standing behind a checkmark

Lights, Camera, Action - Mastering the Art of Virtual Facilitation

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
June 6, 2024
9:00 AM to 4:00 PM ET
$595.00 Online
September 9, 2024
9:00 AM to 4:00 PM ET
$595.00 Online
February 4, 2025
9:00 AM to 4:00 PM ET
$595.00 Online
* Applicable taxes will be applied on checkout

I want to talk to someone about private or customized training

Have questions about this course? See below or reach out to our training coordinators.

Group of 4 or more? Consider private training

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Guaranteed to run classes
  • Learning Guarantee
  • Anytime after-training support for 30 days
  • Bilingual training, manuals & post-training support available

This course comes with

PDF Reference Guide

Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices

Printed Reference Guide

Instead of the PDF that comes with your course, purchase a printed paper Reference Guide for use during your class and future reference

Can I customize my course?

Tailored Training

Your Reference Guide will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Use Your Own Files

You can include your own files in your training session to make it more applicable to your day-to-day role.