Mastering the Art of Facilitation
What You'll Learn in Mastering the Art of Facilitation
Course Length
Learning Objectives
- Identify the importance of setting the tone and outcome
- Understand the core competencies to guide the facilitation experience
- Manage emotions and expectations for a successful session
- Use tools to bring out the best in your facilitation
- Use a three-step model to feel confident and prepared
Target Student
Managers leading meetings, instructors, and trainers wanting to improve interaction and engagement and influence the outcome in meetings and presentations.
Course Outline
Managers and supervisors are often asked to facilitate rather than manage their meetings and training sessions. Effective facilitation is a leadership ideal, a core competency every leader or manager needs.
In this course, participants will learn and use practical techniques and tools to increase interaction, participation, and discussion and will benefit from direct, personalized feedback.
Master the skills needed to facilitate and influence group decision-making and team interactions. This workshop has been created to make core facilitation skills better understood and more readily available to your organization. Participants will learn, engage, and practice using our three-step facilitation model.
Section 1: Set the Tone
Set the tone of the meeting or session with a purpose and hook that engage the group. Get participants interacting early with relevant icebreakers and a mutually agreed-upon agenda with an outcome.
Section 2: How to Build Trust
The group will learn and discuss ways to build trust and the importance of creating safety.
The best way to use your authority and presence that impacts trust and respect.
Section 3: Guide the Experience
Explore the key facilitation skills that create engagement and have participants invested in the topics.
Section 4: Communication Skills
This session will explore the building blocks of great communication: questioning skills, pitch, pace, pause, and managing your body language.
Section 5: Active Listening
Participants will practice their active listening skills in unique and fun ways, testing their assumptive ways of listening and looking at other perspectives.
Section 6: Managing Expectations
In this session, participants will learn how to handle difficult conversations and emotional dynamics and manage the expectations.
Section 7: Practice
Final practice in setting the tone, guiding the experience, and managing the expectations.
Section 8: Course Wrap-Up
At the end of the course, students will have an opportunity to ask questions.
Delivered by Great Canadian Training
Mastering the Art of Facilitation
Upcoming Classes
All Public classes are held onlinewith a live instructor
| Dates | Price | Qty |
|---|---|---|
| July 30, 2025 9:00 AM to 4:00 PM ET | $595.00 Online | |
| September 3, 2025 9:00 AM to 4:00 PM ET | $595.00 Online | |
| February 13, 2026 9:00 AM to 4:00 PM ET | $595.00 Online |
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All of our courses include
PDF Reference Guide
Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices
30 Days of After-Training Support
Get 30 days of live 24/7 after-training support via phone, email and online chat to help apply what you've learned
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
PDF Reference Guide
Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
24/7 After-Training Support
Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!
Want even more?
Check out our add-ons
Printed Reference Guide
While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.
Extended After-Training Support
Extend your support beyond the standard 30 days for ongoing assistance.
Can I customize my course?
OF COURSE!
Customized to meet your unique needs
We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.
Access to your recorded session for 60 days
You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.