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Mastering the Art of Facilitation

What You'll Learn in Mastering the Art of Facilitation

Course Length:

6 hours (1 day)

Learning Objectives

  • Identify the importance of setting the tone and outcome
  • Understand the core competencies to guide the facilitation experience
  • Explore managing emotions and expectations for a successful session
  • Use tools to bring out the best in your facilitation
  • Use a three-step model to feel confident and prepared

Target Student

Managers leading meetings, instructors, and trainers wanting to improve interaction, engagement and influence the outcome in meetings and presentations

Course Outline

Section 1: Set the Tone

Set the tone of the meeting or session with a purpose and hook that engage the group, and get participants interacting early with relevant icebreakers and a mutually agreed upon agenda with an outcome.

Section 2: How to Build Trust

The group will learn and discuss ways to build trust and the importance of creating safety. The best way to use your authority and presence that impacts trust and respect.

Section 3: Guide the Experience

Explore the key facilitation skills that create engagement and have participants invested in the topics.

Section 4: Communication Skills

This session will explore the building blocks of great communication: questioning skills, pitch, pace, pause and managing your body language.

Section 5: Active Listening

Participants will practice their active listening skills in unique and fun ways, testing their assumptive ways of listening and looking at other perspectives.

Section 6: Managing Expectations

In this session, participants will learn how to handle difficult conversations and emotional dynamics and manage the expectations.

Section 7: Practice

Final practice in setting the tone, guiding the experience, and managing the expectations.

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.

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Mastering the Art of Facilitation

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
May 22, 2024
9:00 AM to 4:00 PM ET
$595.00 Online
July 18, 2024
9:00 AM to 4:00 PM ET
$595.00 Online
October 21, 2024
9:00 AM to 4:00 PM ET
$595.00 Online
February 27, 2025
9:00 AM to 4:00 PM ET
$595.00 Online
* Applicable taxes will be applied on checkout

I want to talk to someone about private or customized training

Have questions about this course? See below or reach out to our training coordinators.

Group of 4 or more? Consider private training

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Guaranteed to run classes
  • Learning Guarantee
  • Anytime after-training support for 30 days
  • Bilingual training, manuals & post-training support available

This course comes with

PDF Reference Guide

Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices

Printed Reference Guide

Instead of the PDF that comes with your course, purchase a printed paper Reference Guide for use during your class and future reference

Can I customize my course?

Tailored Training

Your Reference Guide will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Use Your Own Files

You can include your own files in your training session to make it more applicable to your day-to-day role.