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Microsoft Outlook Level 1 (Basic)
(2013, 2016, 2019, 2021, 365)

What You'll Learn in Microsoft Outlook Level 1 (Basic)

Course Length:

6 hours (1 day)

Learning Objectives

By the end of this course, you will feel completely comfortable using and customizing the Outlook interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes. You will:

  • Create email messages, use spell check, format the content, and add attachments
  • Customize the reading options and manage message responses
  • Use tags and flags to manage your messages
  • View, manage, and print your calendar
  • Create and organize contacts
  • Work with tasks and notes
  • Navigate and customize the Outlook interface

Target Student

This course is intended for those with a basic understanding of Microsoft Windows and need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

Course Outline

Section 1: Getting Started with Outlook

Navigate the Outlook Interface

Reply to and Forward Messages

Move and Delete Messages

Review Print Options

Understand the Clutter Folder

Access Help

Section 2: Working with Email Messages

Understand the Address Book

Add Message Recipients

Check Spelling and Grammar

Format Messages


Section 3: Working with Attachments

Attach Files

Save Attachments

Attachment Preview

Printing Attachments

Send Outlook Items as Attachments

Attachment Reminders


Section 4: Managing Automatic Message Contents

Stationery and Themes

Font Options



Section 5: Reading and Responding to Messages

Customize Reading Options

Set Voting Options

Resend and Recall Messages


Section 6: Managing Your Messages

Mark Messages as Unread/Read

Set Colour Categories

Flag Messages for Follow-up

Use the Ignore Conversation Command

Use the Clean Up Commands

Organize Messages Using Folders

Section 7: Managing Your Calendar

View the Calendar

Types of Calendar Entries

The Weather Bar

The Daily Task List

Calendar Layout Options


Section 8: Managing Appointments

Create Appointments

Creating Recurring Events

Set Reminders

Set Privacy Options

Categorize Appointments

Print and Forward Appointments


Section 9: Managing Meetings

Schedule a Meeting

Share Meeting Notes using OneNote

Meeting Response Options

Update a Meeting Request

Cancel a Meeting

Propose a New Time for a Meeting


Section 10: Managing Your Contacts

Create a Contact

Import Contacts

Forward and Delete Contacts

View and Organize Contacts


Section 11: Working with Tasks and Notes

Create and Manage Tasks

Mark Tasks as Complete

Manage Notes

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Microsoft Outlook Level 1 (Basic)

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
August 13, 2024
9:00 AM to 4:00 PM ET
$295.00 Online
October 10, 2024
9:00 AM to 4:00 PM ET
$295.00 Online
January 20, 2025
9:00 AM to 4:00 PM ET
$295.00 Online
* Applicable taxes will be applied on checkout

I want to talk to someone about private or customized training

Have questions about this course? See below or reach out to our training coordinators.

Group of 4 or more? Consider private training

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Guaranteed to run classes
  • Learning Guarantee
  • Anytime after-training support for 30 days
  • Bilingual training, manuals & post-training support available

This course comes with

PDF Reference Guide

Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices

Printed Reference Guide

Instead of the PDF that comes with your course, purchase a printed paper Reference Guide for use during your class and future reference

Can I customize my course?

Tailored Training

Your Reference Guide will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Use Your Own Files

You can include your own files in your training session to make it more applicable to your day-to-day role.