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Microsoft Outlook Level 1 (Basic)
(2013, 2016, 2019, 2021, 365)

What You'll Learn in Microsoft Outlook Level 1 (Basic)

Course Length:

6 hours (1 day)

Learning Objectives

By the end of this course, you will feel completely comfortable using and customizing the Outlook interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes. You will:


  • Create email messages, use spell check, format the content, and add attachments
  • Customize the reading options and manage message responses
  • Use tags and flags to manage your messages
  • View, manage, and print your calendar
  • Create and organize contacts
  • Work with tasks and notes
  • Navigate and customize the Outlook interface

Target Student

This course is intended for those with a basic understanding of Microsoft Windows and need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

Course Outline

Section 1: Getting Started with Outlook

Navigate the Outlook Interface

Reply to and Forward Messages

Move and Delete Messages

Review Print Options

Understand the Clutter Folder

Access Help


Section 2: Working with Email Messages

Understand the Address Book

Add Message Recipients

Check Spelling and Grammar

Format Messages

 

Section 3: Working with Attachments

Attach Files

Save Attachments

Attachment Preview

Printing Attachments

Send Outlook Items as Attachments

Attachment Reminders

 

Section 4: Managing Automatic Message Contents

Stationery and Themes

Font Options

Signatures

 

Section 5: Reading and Responding to Messages

Customize Reading Options

Set Voting Options

Resend and Recall Messages

 

Section 6: Managing Your Messages

Mark Messages as Unread/Read

Set Colour Categories

Flag Messages for Follow-up

Use the Ignore Conversation Command

Use the Clean Up Commands

Organize Messages Using Folders


Section 7: Managing Your Calendar

View the Calendar

Types of Calendar Entries

The Weather Bar

The Daily Task List

Calendar Layout Options

 

Section 8: Managing Appointments

Create Appointments

Creating Recurring Events

Set Reminders

Set Privacy Options

Categorize Appointments

Print and Forward Appointments

 

Section 9: Managing Meetings

Schedule a Meeting

Share Meeting Notes using OneNote

Meeting Response Options

Update a Meeting Request

Cancel a Meeting

Propose a New Time for a Meeting

 

Section 10: Managing Your Contacts

Create a Contact

Import Contacts

Forward and Delete Contacts

View and Organize Contacts

 

Section 11: Working with Tasks and Notes

Create and Manage Tasks

Mark Tasks as Complete

Manage Notes

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Microsoft Outlook Level 1 (Basic)

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
January 20, 2025
9:00 AM to 4:00 PM ET
$295.00 Online
April 7, 2025
9:00 AM to 4:00 PM ET
$295.00 Online
September 15, 2025
9:00 AM to 4:00 PM ET
$295.00 Online
* Applicable taxes will be applied on checkout

Groups of 6 or more?
Want to customize your course?
Consider private training

I want a quote for private or customized training


Have questions about this course? See below or reach out to our training coordinators.

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Learn or Come Back Free Policy on Public Classes
  • 24/7 After Training Support

All of our courses include:

PDF Reference Guide

Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.

24/7 After-Training Support

Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!


Want even more?
Check out our add-ons

Printed Reference Guide

While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.


Can I customize my course?
OF COURSE!

Customized to meet your unique needs

We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.

Use your own files instead of our exercise files

You can opt to use your working files in your private training sessions (instead of our standard exercise files). This allows you to see how the lessons apply directly to your day-to-day role and get work done while you train—a true win-win!