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Microsoft Outlook Level 2 (Advanced)
(2013, 2016, 2019, 2021, 365)

What You'll Learn in Microsoft Outlook Level 2 (Advanced)

Course Length:

6 hours (1 day)

Learning Objectives

By the end of this course you should be comfortable in configuring advanced message options, using advanced message management options, managing activities using tasks, editing electronic business cards, sharing your workspaces with others and managing email security. You will:

  • Configure advanced message options
  • Use automatic replies and the Favorites list
  • Sort, filter, and search your messages
  • Manage your inbox with categories and quick steps
  • Use advanced calendar tools to assign tasks and manage meeting responses
  • Edit electronic business cards
  • Share your calendar and contacts with colleagues

Target Student

This course is designed to help all users understand and manage the different features available in Outlook and become familiar with its more advanced selection of tools.

Course Outline

Section 1: Modifying Message Settings, Properties, and Options

Set Importance Levels

Set Sensitivity Levels

Work with Multiple Email Accounts

Use the From and BCC Options

Save Sent Messages to Another Folder

Re-Direct Replies

Set Delivery Options

Set Automatic Replies (Out of Office Replies)

Use the Favorites List


Section 2: Organizing, Searching, and Managing Messages

Sort and Group Messages

Filter and Manage Messages

Apply Conditional Formatting

Search Messages

Create Search Folders


Section 3: Managing Your Mailbox

Use the Junk Mail Filter

Work with the Safe Senders List

Block Senders

Manage Your Mailbox Size

Mail Archive Options

Use Cleanup Tools


Section 4: Automating Message Management

Create and Manage Mail Rules

Create and Use Quick Steps

Use Automatic Reply Rules


Section 5: Working with Advanced Calendar Settings

Access Calendar Settings

Set Work Time Options

Set Display Options

Manage Additional Calendars

Overlay and Group Calendars


Section 6: Working with Advanced Task Settings

Task Reply Options

Task Details

Status Reports

Assign Tasks

Section 7: Sharing Workspaces with Others

Share Your Calendar

Delegate Access to Your Calendar and Folders

Share Your Contacts


Section 8: Working with Advanced Contact Management

Edit an Electronic Business Card

Create Contact Groups

Forward a Contact Group

Delete a Contact Group

Export Contacts

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Microsoft Outlook Level 2 (Advanced)

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
July 25, 2024
9:00 AM to 4:00 PM ET
$350.00 Online
November 6, 2024
9:00 AM to 4:00 PM ET
$350.00 Online
February 21, 2025
9:00 AM to 4:00 PM ET
$350.00 Online
* Applicable taxes will be applied on checkout

I want to talk to someone about private or customized training

Have questions about this course? See below or reach out to our training coordinators.

Group of 4 or more? Consider private training

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Guaranteed to run classes
  • Learning Guarantee
  • Anytime after-training support for 30 days
  • Bilingual training, manuals & post-training support available

This course comes with

PDF Reference Guide

Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices

Use Your Own Files

Whether it's one-on-one or group training you can give us files to include in your training session and help you apply what you learn even more!

Printed Reference Guide

Instead of the PDF that comes with your course, purchase a printed paper Reference Guide for use during your class and future reference

Can I customize my course?

Tailored Training

Your Reference Guide will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Use Your Own Files

You can include your own files in your training session to make it more applicable to your day-to-day role.