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Microsoft Outlook Level 2 (Advanced)
(2013, 2016, 2019, 2021, 365)

What You'll Learn in Microsoft Outlook Level 2 (Advanced)

Course Length

6 hours (1 day)

Learning Objectives

  • Configure advanced message options
  • Use automatic replies and the Favorites list
  • Sort, filter, and search your messages
  • Manage your inbox with categories and quick steps
  • Use advanced calendar tools to assign tasks and manage meeting responses
  • Edit electronic business cards
  • Share your calendar and contacts with colleagues

Target Student

This course is designed to help all users understand and manage the different features available in Outlook and become familiar with its more advanced selection of tools.

Course Outline

Outlook is Microsoft’s powerful personal information management program, capable of handling email, calendars, notes, tasks, meetings, and much more. It will help you handle many of the organizational tasks you need to deal with, simplifying your life and saving you time.


By the end of this course you should be comfortable in configuring advanced message options, using advanced message management options, managing activities using tasks, editing electronic business cards, sharing your workspaces with others and managing e-mail security.


Section 1: Modifying Message Settings, Properties, and Options

Set Importance Levels

Set Sensitivity Levels

Work with Multiple Email Accounts

Use the From and BCC Options

Save Sent Messages to Another Folder

Re-Direct Replies

Set Delivery Options

Set Automatic Replies (Out of Office Replies)

Use the Favorites List

 

Section 2: Organizing, Searching, and Managing Messages

Sort and Group Messages

Filter and Manage Messages

Apply Conditional Formatting

Search Messages

Create Search Folders

 

Section 3: Managing Your Mailbox

Use the Junk Mail Filter

Work with the Safe Senders List

Block Senders

Manage Your Mailbox Size

Mail Archive Options

Use Cleanup Tools

 

Section 4: Automating Message Management

Create and Manage Mail Rules

Create and Use Quick Steps

Use Automatic Reply Rules

 

Section 5: Working with Advanced Calendar Settings

Access Calendar Settings

Set Work Time Options

Set Display Options

Manage Additional Calendars

Overlay and Group Calendars

 

Section 6: Working with Advanced Task Settings

Task Reply Options

Task Details

Status Reports

Assign Tasks


Section 7: Sharing Workspaces with Others

Share Your Calendar

Delegate Access to Your Calendar and Folders

Share Your Contacts

 

Section 8: Working with Advanced Contact Management

Edit an Electronic Business Card

Create Contact Groups

Forward a Contact Group

Delete a Contact Group

Export Contacts

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Delivered by Great Canadian Training

Microsoft Outlook Level 2 (Advanced)

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
February 21, 2025
9:00 AM to 4:00 PM ET
$350.00 Online
June 9, 2025
9:00 AM to 4:00 PM ET
$350.00 Online
October 14, 2025
9:00 AM to 4:00 PM ET
$350.00 Online
* Applicable taxes will be applied on checkout

Groups of 6 or more? Consider private training

I want a quote for private or customized training


Have questions about this course? See below or reach out to our training coordinators.

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Learn or Come Back Free Policy on Public Classes
  • 24/7 After Training Support

All of our courses include

PDF Reference Guide

Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.


Certificate of Completion

Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.


24/7 After-Training Support

Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!


Want even more?
Check out our add-ons

Printed Reference Guide

While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.


Extended After-Training Support

Extend your support beyond the standard 30 days for ongoing assistance.


Upskilling

You’ve learned how to effectively and efficiently use Microsoft Outlook Level 2 (Advanced) - now you can stay up to date! Book your Upskilling Workshop now and save for when you want to fill in the gaps and explore Microsoft’s latest tools and features.


Can I customize my course?
OF COURSE!

Customized to meet your unique needs

We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.


Use your own files instead of our exercise files

You can opt to use your working files in your private training sessions (instead of our standard exercise files). This allows you to see how the lessons apply directly to your day-to-day role and get work done while you train—a true win-win!


Access to your recorded session for 60 days

You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.