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Microsoft Teams Complete
(2013, 2016, 2019, 2021, 365)

What You'll Learn in Microsoft Teams Complete

Course Length:

6 hours (1 day)

Learning Objectives

Gain the knowledge and hands-on practice you need to create and manage teams and channels, share files and ideas, schedule meetings, set up audio and video calls, and integrate other services and data.

Increase your productivity, communication, and flexibility as you acquire the skills you need to create and manage teams, share ideas quickly, communicate with chats, audio, or video, schedule meetings, and even add apps to integrate other services. You will:

  • Create teams for a department, a project or for anything you like
  • Use Microsoft Teams to provide a collaborative, cloud-based workspace
  • Create and manage channels to allow users to talk to each other and share information and files
  • Access channels and share files and messages
  • Post, edit, delete and manage messages
  • Bring messages to a specific person’s attention with mentions and announcements
  • Keep detailed information accessible to all team members with the wiki
  • Make video and audio calls using the chat window
  • Create, edit and schedule meetings that will be synchronized with Microsoft Outlook
  • Integrate existing services with features such as connectors, apps and bots

Target Student

All new users to Teams who want to understand what Microsoft Teams is and get up to speed and able to start using it quickly. It will also help more experienced users customize Teams to meet their needs.

Course Outline

Section 1: Getting Started

Teams Overview

Navigating the App Bar

Viewing Your Feed

Managing Your Teams Profile

Searching in Teams

Getting Help with Microsoft Teams

Understanding Desktop vs. Mobile Apps vs. Mac


Section 2: Creating and Managing Teams and Channels

Understanding Teams and Channels

Viewing Teams and Channels

Creating Public and Private Teams

Creating Standard and Private Channels

Joining a Team with a Code

Marking a Channel as a Favorite

Following and Unfollowing a Channel

Adding Another Member to a Team

Leaving a Team


Section 3: Communications and Notifications

Working with Conversations and Posts

Understanding Conversations and Posts

Starting a New Conversation

Replying to a Conversation

Formatting a Post

Creating an Announcement

Posting in Multiple Channels

Restricting Replies

Adding Files to a Post

Deleting a Message

Adding Emoticons, GIFS, Stickers, and Praise

Working with Notifications

Using Mentions (Direct, Channel, Team)

Creating Tag Groups (Manage Tags)

Modifying Channel Notifications

Controlling Your Teams Notifications


Section 4: Managing Teams and Channels

Changing Team and Channel Names

Modifying Privacy Options for Teams

Adjusting Team Settings

Viewing Team Analytics

Creating Channel Moderators

Adding Guests to a Team

Pinning and Hiding Channels

Getting Links to Teams and Channels

Adding Tabs to a Channel

Deleting and Restoring Channels

Deleting a Team


Section 5: Teams and Outlook

Emailing a Channel Link

Sending an Email with an Attachment to a Teams Channel

Sharing a Conversation to Outlook


Section 6: Managing Files in a Channel

Viewing Posted Files

Creating a New File

Uploading a File

Document Collaboration

Managing Files

Moving Files

Adding Cloud Storage

Accessing the Teams SharePoint Page

Section 7: Using Chat

Starting a Chat

Adding Extra People to a Chat

Using Chat Message Features

Overview of Chat Tabs

Scheduling a Meeting from a Chat Message

Starting Audio or Video Calls


Section 8: Managing Meetings

Creating and Joining a Meeting

Using the Meet Now Feature

Joining a Meeting

Scheduling a Meeting

Inviting External People to Your Meeting

Roles and Permissions

Editing and Cancelling a Meeting

Adding Extra People to the Meeting

Understanding the Audio Conferencing Feature

Sending a Meeting Link

Running a Meeting

Screen Sharing

Using the Whiteboard

Adding Meeting Notes

Chatting in a Meeting

Recording a Meeting

Getting Transcripts of the Meeting

Meeting Tips and Extras

Creating Breakout Rooms

Properly Presenting PowerPoint Slides

Tracking Attendance

Making Participants Wait in the Lobby

Using Together Mode, Large Gallery View and Focus

Creating a Live Event


Section 9: Using the Wiki

Viewing the Wiki

Creating Wiki Content

Creating Sections and Pages

Navigating through the Wiki

Renaming the Wiki

Accessing Page and Section Options


Section 10: Teams Extras

Adding and Removing Apps

Adding Connectors

Adding Chatbots

Adding a Shared Calendar to a Team and Connecting to Outlook

Using the Slash Commands

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Microsoft Teams Complete

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
June 24, 2024
9:00 AM to 4:00 PM ET
$295.00 Online
September 5, 2024
9:00 AM to 4:00 PM ET
$295.00 Online
January 8, 2025
9:00 AM to 4:00 PM ET
$295.00 Online
* Applicable taxes will be applied on checkout

I want to talk to someone about private or customized training

Have questions about this course? See below or reach out to our training coordinators.

Group of 4 or more? Consider private training

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  • Experienced Trainers
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  • Anytime after-training support for 30 days
  • Bilingual training, manuals & post-training support available

This course comes with

PDF Reference Guide

Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices

Use Your Own Files

Whether it's one-on-one or group training you can give us files to include in your training session and help you apply what you learn even more!

Printed Reference Guide

Instead of the PDF that comes with your course, purchase a printed paper Reference Guide for use during your class and future reference

Can I customize my course?

Tailored Training

Your Reference Guide will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Use Your Own Files

You can include your own files in your training session to make it more applicable to your day-to-day role.