Performance Reviews Done Well
What You'll Learn in Performance Reviews Done Well
Course Length
Learning Objectives
- Learn what goes into an effective performance review
- Recognize the importance of having a performance review process for employees
- Understand how to work with employees to set performance standards and goals
- Develop skills in observing, giving feedback, listening, and asking questions
- Identify an effective interview process and practice it in a supportive atmosphere
Target Student
This course is for managers and organizations looking to create a calibrated performance review process that includes providing feedback, goal setting, and expectations for their employees. Performance reviews are an essential part of employee development and can be stressful for all involved. If your desire is to help your employees set goals and objectives, this course is for you. Gain the ability to provide help for career planning and for meeting company objectives, all while maintaining a willing and supportive atmosphere.
Course Outline
Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, an opportunity to deepen trust and focus on the growth of the employee.
Setting goals and objectives to aim for will give both managers and employees a focus and is one of the key aspects to meeting overall company objectives. Managers must also learn how to give feedback, both positive and constructive, on a regular and timely basis so that employees can grow and develop. Performance reviews done well encompass all of this.
Section 1: Prepare for Success
Discussion and Group Work on Successful and Challenging Performance Reviews
Tips to Feel Prepared for Both Employee and Manager
Employee Self-Evaluation Examples
Section 2: Plan for Success
The Three-Step Interview Guide
Group Work on Each Part of the Guide
GOOD Conversations Guide
Group Work and Practice
Section 3: Create a Profile
Participants to Practice
Participants Bring a Real Example of Someone to Whom They Must Give or Have Given a Performance Review
Participants Fill Out the Profile Template
Section 4: The Performance Management Cycle
Explore the Stages of the Performance Management Cycle
Explore Types of Performance Reviews
Section 5: Setting Standards
What the Standards Are and How to Set Them
Using SMART and What “Above and Beyond” Means
The SMART Acronym for Goals
Setting Short-Term and Long-Term Goals
Section 6: Communication
Listening for Facts, Not Assumptions
Listening without Solving
Three Types of Empathy and When and How to Use Them
Asking the Right Mix of Open and Closed Questions
Special Questions to Gain Commitment
Section 7: Feedback
How to Give BEST Feedback
Feedback to Give Genuine Recognition
Path to Difficult Feedback
Section 8: Practice
Case Studies
Participants’ Profile They Created
Section 9: Gaining Commitment Steps
Focus on the Performance, Not the Person
Support Plan
Commitment Steps
Section 10: Course Wrap Up
Participants Will Get the Chance to Ask Questions and Review What They Learned
Delivered by Great Canadian Training
Performance Reviews Done Well
Upcoming Classes
All Public classes are held onlinewith a live instructor
| Dates | Price | Qty |
|---|---|---|
| May 12, 2026 9:00 AM to 4:00 PM ET | $695.00 Online | |
| January 13, 2027 9:00 AM to 4:00 PM ET | $695.00 Online |
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All of our courses include
PDF Reference Guide
Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices
30 Days of After-Training Support
Get 30 days of live 24/7 after-training support via phone, email and online chat to help apply what you've learned
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
PDF Reference Guide
Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
24/7 After-Training Support
Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!
Want even more?
Check out our add-ons
Printed Reference Guide
While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.
Extended After-Training Support
Extend your support beyond the standard 30 days for ongoing assistance.
Can I customize my course?
OF COURSE!
Customized to meet your unique needs
We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.
Access to your recorded session for 60 days
You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.