Performance Reviews Done Well
Performance Reviews Done Well
Course Length:
Learning Objectives
- Recognize the importance of having a performance review process for employees
- Understand how to work with employees to set performance standards and goals
- Develop skills in observing, giving feedback, listening, and asking questions
- Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere
Target Student
This class is for managers and organizations looking to create a calibrated performance review process that includes providing feedback, goal setting and expectations for their employees. Performance reviews are an essential part of employee development and can be stressful for all involved. If your desire is to help your employees set goals and objectives, this course is for you. Gain the ability to provide help for career planning and for meeting company objectives, all while maintaining a willing and supportive atmosphere.
Course Outline
What Are Performance Reviews Done Well?
- Interesting and motivating in order to get people to do them, and to do them well
- A time to share highlights of the evaluation period and to adjust goals, while working toward the future
- Manager is a coach, not a judge
- A morale booster for company culture
- Both sides leave the meeting with clear next steps
Section 1: Prepare for Success
Discussion and group work on successful and challenging performance reviews
Tips to feel prepared for both employee and manager
Employee self-evaluation examples
Section 2: Plan for Success
The three-step interview guide
Group work on each part of the guide
GOOD conversations guide
Group work and practice
Section 3: Create a Profile
Participants to practice
Participants bring a real example of someone to whom they must give or have given a performance review
Participants fill out the profile template
Section 4: The Performance Management Cycle
Explore the stages of the performance management cycle
Explore types of performance reviews
Section 5: Setting Standards
What are the standards and how to set them
Using SMART and what above and beyond means
The SMART acronym for goals
Setting short-term and long-term goals
Section 6: Communication
Listening for facts, not assumptions
Listening without solving
Three types of empathy and when and how to use them
Asking the right mix of open and closed questions
Special questions to gain commitment
Section 7: Feedback
How to give BEST feedback
Feedback to give genuine recognition
Path to difficult feedback
Section 8: Practice
Case studies
Participants profile they created
Section 9: Gaining Commitment Steps
Focus on the performance, not the person
Support plan
Commitment steps
Section 10: Wrap Up
Wrap up
Performance Reviews Done Well
Upcoming Classes
All Public classes are held onlinewith a live instructor
| Dates | Price | Qty |
|---|---|---|
| January 15, 2024 9:00 AM to 4:00 PM ET | $695.00 Online |
I want to talk to someone about private or customized training
Have questions about this course? See below or reach out to our training coordinators.
Group of 4 or more? Consider private training
The Great Canadian Training & Consulting Company Advantage
When you train with us, your training will not just check a box. We make sure it is GREAT!
- Experienced Trainers
- Guaranteed to run classes
- Learning Guarantee
- Anytime after-training support for 30 days
- Bilingual training, manuals & post-training support available
This course comes with
PDF Reference Guide
Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices
Printed Reference Guide
Instead of the PDF that comes with your course, purchase a printed paper Reference Guide for use during your class and future reference