Understanding and Developing Effective Communication Strategy Skills
Understanding and Developing Effective Communication Strategy Skills
Course Length:
Learning Objectives
- Identify common communication problems that may be holding you back
- Develop skills to ask questions
- Learn what non-verbal messages are telling others
- Develop skills in listening actively and empathetically to others
- Enhance your ability to handle difficult situations
- Deal with situations persuasively
Target Student
New and mid-level managers, instructors, or trainers who want to explore communication skills strategies to influence others in a respectful manner, bring more clarity to their message and build a collaborative environment.
“Seek first to understand. Then to be understood.”
Dr. Stephen R. Covey, The 7 Habits of Effective People
Course Outline
Section 1: Communication Overview
Three main ways we communicate
The cost of effective communication
What happens to our brains when we really communicate?
Section 2: Influencing to Connect
When do you pull? When do you push?
Listening is the gateway to communication
Opinion or fact?
Section 3: Intentions
Starting with intention, a purpose.
How to challenge your self-talk
Values & beliefs
Section 4: Emotional Intelligence Strategy - Social Awareness
What are our body language and facial expressions saying?
Fight or flight
Empathy
Section 5: Build and Keep the Trust
Asking good questions
Social styles to collaborate
Persuasion
Understanding and Developing Effective Communication Strategy Skills
Upcoming Classes
All Public classes are held onlinewith a live instructor
| Dates | Price | Qty |
|---|---|---|
| October 31, 2023 9:00 AM to 4:00 PM ET | $595.00 Online | |
| February 22, 2024 9:00 AM to 4:00 PM ET | $595.00 Online | |
| May 21, 2024 9:00 AM to 4:00 PM ET | $595.00 Online |
I want to talk to someone about private or customized training
Have questions about this course? See below or reach out to our training coordinators.
Group of 4 or more? Consider private training
The Great Canadian Training & Consulting Company Advantage
When you train with us, your training will not just check a box. We make sure it is GREAT!
- Experienced Trainers
- Guaranteed to run classes
- Learning Guarantee
- Anytime after-training support for 30 days
- Bilingual training, manuals & post-training support available
This course comes with
PDF Reference Guide
Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices
Printed Reference Guide
Instead of the PDF that comes with your course, purchase a printed paper Reference Guide for use during your class and future reference
Can I customize my course?
OF COURSE!
Tailored Training
Your Reference Guide will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you
Use Your Own Files
You can include your own files in your training session to make it more applicable to your day-to-day role.