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Understanding and Developing Effective Communication Strategy Skills

What You'll Learn in Understanding and Developing Effective Communication Strategy Skills

Course Length:

6 hours (1 day)

Learning Objectives

  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions
  • Learn what non-verbal messages are telling others
  • Develop skills in listening actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations persuasively

Target Student

New and mid-level managers, instructors, or trainers who want to explore communication skills strategies to influence others in a respectful manner, bring more clarity to their message and build a collaborative environment.


“Seek first to understand. Then to be understood.”


Dr. Stephen R. Covey, The 7 Habits of Effective People

Course Outline

Section 1: Communication Overview

Three main ways we communicate

The cost of effective communication

What happens to our brains when we really communicate?


Section 2: Influencing to Connect

When do you pull? When do you push?

Listening is the gateway to communication

Opinion or fact?


Section 3: Intentions

Starting with intention, a purpose.

How to challenge your self-talk

Values & beliefs


Section 4: Emotional Intelligence Strategy - Social Awareness

What are our body language and facial expressions saying?

Fight or flight



Section 5: Build and Keep the Trust 

Asking good questions

Social styles to collaborate


A seal with “Guaranteed to Run” written on it. In the middle is a person giving a thumbs up, standing behind a checkmark

Understanding and Developing Effective Communication Strategy Skills

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
July 10, 2024
9:00 AM to 4:00 PM ET
$595.00 Online
October 25, 2024
9:00 AM to 4:00 PM ET
$595.00 Online
February 21, 2025
9:00 AM to 4:00 PM ET
$595.00 Online
* Applicable taxes will be applied on checkout

I want to talk to someone about private or customized training

Have questions about this course? See below or reach out to our training coordinators.

Group of 4 or more? Consider private training

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Guaranteed to run classes
  • Learning Guarantee
  • Anytime after-training support for 30 days
  • Bilingual training, manuals & post-training support available

This course comes with

PDF Reference Guide

Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices

Printed Reference Guide

Instead of the PDF that comes with your course, purchase a printed paper Reference Guide for use during your class and future reference

Can I customize my course?

Tailored Training

Your Reference Guide will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Use Your Own Files

You can include your own files in your training session to make it more applicable to your day-to-day role.