Understanding and Developing Effective Communication Strategy Skills
What You'll Learn in Understanding and Developing Effective Communication Strategy Skills
Course Length
Learning Objectives
- Identify common communication problems that may be holding you back
- Develop skills to ask questions
- Learn what non-verbal messages are telling others
- Develop skills in listening actively and empathetically to others
- Enhance your ability to handle difficult situations
- Deal with situations persuasively
Target Student
New and mid-level managers, instructors, or trainers who want to explore communication skills strategies to influence others in a respectful manner, bring more clarity to their message and build a collaborative environment.
“Seek first to understand. Then to be understood.”
Dr. Stephen R. Covey, The 7 Habits of Effective People
Course Outline
This specially designed course has been developed to help you navigate your work-from-home environment.
This workshop will help you understand the impact your communication skills have on other people. You will also explore how improving these skills can make it easier for you to get along in the workplace and in life.
The outcome of effective communications skills is:
- Collaboration
- Influencing with mutual respect
- Self-Assurance - Confidence
- Awareness of emotion dynamics
According to LinkedIn’s workplace learning report the number one priority for talent development is soft skills. 89% of surveyed executives said that “it is difficult to find people with soft skills,” with 64% citing communication as the most desired skill.
The largest skills gaps are soft skills. While hard skills are important, it remains imperative for professionals to maintain their arsenal of soft skills in this rapidly changing job landscape because those that have them, have an advantage.
Section 1: Communication Overview
Three main ways we communicate
The cost of effective communication
What happens to our brains when we really communicate?
Section 2: Influencing to Connect
When do you pull? When do you push?
Listening is the gateway to communication
Opinion or fact?
Section 3: Intentions
Starting with intention, a purpose.
How to challenge your self-talk
Values & beliefs
Section 4: Emotional Intelligence Strategy - Social Awareness
What are our body language and facial expressions saying?
Fight or flight
Empathy
Section 5: Build and Keep the Trust
Asking good questions
Social styles to collaborate
Persuasion
Delivered by Great Canadian Training
Understanding and Developing Effective Communication Strategy Skills
Upcoming Classes
All Public classes are held onlinewith a live instructor
| Dates | Price | Qty |
|---|---|---|
| February 21, 2025 9:00 AM to 4:00 PM ET | $595.00 Online | |
| May 20, 2025 9:00 AM to 4:00 PM ET | $595.00 Online | |
| September 25, 2025 9:00 AM to 4:00 PM ET | $595.00 Online |
Groups of 6 or more? Consider private training
I want a quote for private or customized training
Have questions about this course? See below or reach out to our training coordinators.
The Great Canadian Training & Consulting Company Advantage
When you train with us, your training will not just check a box. We make sure it is GREAT!
- Experienced Trainers
- Learn or Come Back Free Policy on Public Classes
- 24/7 After Training Support
All of our courses include
PDF Reference Guide
Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.
Certificate of Completion
Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.
24/7 After-Training Support
Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!
Want even more?
Check out our add-ons
Printed Reference Guide
While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.
Extended After-Training Support
Extend your support beyond the standard 30 days for ongoing assistance.
Can I customize my course?
OF COURSE!
Customized to meet your unique needs
We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.
Access to your recorded session for 60 days
You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.