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Understanding and Developing Effective Communication Strategy Skills

What You'll Learn in Understanding and Developing Effective Communication Strategy Skills

Course Length

6 hours (1 day)

Learning Objectives

  • Identify common communication problems that may be holding you back  
  • Develop skills to ask questions 
  • Learn what non-verbal messages are telling others  
  • Develop skills in listening actively and empathetically to others  
  • Enhance your ability to handle difficult situations  
  • Deal with situations persuasively  

Target Student

New and mid-level managers, instructors, or trainers who want to explore communication skills strategies to influence others in a respectful manner, bring more clarity to their message, and build a collaborative environment. 

Course Outline

This course will help you understand the impact your communication skills have on other people. You will explore how improving these skills can make it easier for you to get along in the workplace and in life.  


According to LinkedIn’s workplace learning report, the number one priority for talent development is soft skills. 89% of surveyed executives said that “it is difficult to find people with soft skills”, with 64% citing communication as the most desired skill. 


The largest skills gaps are soft skills. While hard skills are important, it remains imperative for professionals to develop their soft skills in this rapidly changing job landscape because those that have them, have an advantage. 


Section 1: Communication Overview 

Three Main Ways We Communicate 

The Cost of Effective Communication 

What Happens to Our Brains When We Really Communicate? 


Section 2: Influencing to Connect 

When Do You Pull? When Do You Push? 

Listening Is the Gateway to Communication 

Opinion or Fact? 


Section 3: Intentions 

Starting with Intention, a Purpose 

How to Challenge Your Self-Talk 

Values and Beliefs 


Section 4: Emotional Intelligence Strategy - Social Awareness 

What Are Our Facial Expressions and Body Language Saying? 

Fight or Flight 

Empathy 


Section 5: Build and Keep the Trust 

Asking Good Questions 

Social Styles to Collaborate 

Persuasion 

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Delivered by Great Canadian Training

Understanding and Developing Effective Communication Strategy Skills

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
February 21, 2025
9:00 AM to 4:00 PM ET
$595.00 Online
May 20, 2025
9:00 AM to 4:00 PM ET
$595.00 Online
September 25, 2025
9:00 AM to 4:00 PM ET
$595.00 Online
* Applicable taxes will be applied on checkout

Groups of 6 or more? Consider private training

I want a quote for private or customized training


Have questions about this course? See below or reach out to our training coordinators.

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Learn or Come Back Free Policy on Public Classes
  • 24/7 After Training Support

All of our courses include

PDF Reference Guide

Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.


Certificate of Completion

Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.


24/7 After-Training Support

Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!


Want even more?
Check out our add-ons

Printed Reference Guide

While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.


Extended After-Training Support

Extend your support beyond the standard 30 days for ongoing assistance.


Can I customize my course?
OF COURSE!

Customized to meet your unique needs

We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.


Access to your recorded session for 60 days

You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.